Include a sizing guide link — this is the #1 reason pet product shoppers hesitate or return items. Customers want to know if the harness/collar/bed comes in Small, Medium, Large, and how to measure their dog or cat correctly.

Pet parents are increasingly cautious about chemicals, dyes, and plastics. Address materials used (BPA-free, non-toxic dyes, eco-friendly fabrics) and any certifications. This builds trust and reduces hesitation.

Be specific: processing time + transit time per region. If you offer free shipping thresholds, mention them. Also clarify if there are any shipping restrictions (e.g., cannot ship to certain countries due to pet product regulations).

Returns for pet products can be tricky (hygiene concerns with beds, collars, etc.). Clarify what's returnable, the time window, who pays return shipping, and whether you offer size exchanges. A generous policy here dramatically increases purchase confidence.